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Bike Sharing and Micro-Mobility Shifted Gears in 2018

2018 was the year where Bike Sharing and Micro-Mobility showed its potential to change urban spaces and the transportation industry as a whole. Docked or dockless Bikes, e-Bikes, scooters, e-scooters and a whole range of new mobility options have become the most exciting and innovative sector in transportation.

 

If we go back 15 years, there were just four Bike Sharing Schemes. In 2018, there were more than 1,600 globally, according to Bike Sharing consultancy MetroBike. These schemes account for 18.2 million public-use bikes available around the world, nearly double the number from four years ago.

 

Growth is expected to remain in double digits for the next eight years at least. Research and Markets expects global Bike-Sharing market to grow at a Compound Annual Growth Rate (CAGR) of 12.5% between 2018 and 2026.

 

At the same time, schemes are diversifying and going beyond traditional Bike Share models. In the spring of 2018, multiple US cities started facilitating electric scooter services, which lead to 3.6% of people claiming to use the sharing-scheme. An impressive statistic, considering the market was only made available to the public less than 12 months previously.

 

Inside a Populus report – The Micro-Mobility Revolution – they highlighted that 70% of their respondents viewed electric scooters as a positive addition to urban areas – predominantly as they’re more convenient for shorter journeys, compliment public transport and extend their choices of transport as a whole.

 

In April, we saw the beginning of convergence between mobility platforms with Uber’s acquisition of Jump Bikes in April. Uber signalled it would be adding additional ways to move around your city directly from the Uber app. It has recognised the value of micro-mobility to its future and is prepared to spend capital and resource to get in the game.

 

The market is changing fast and that’s exciting but it hasn’t all been good news.

 

In China, a dockless Bike Sharing system was launched that charged cyclists just pennies for a half-an-hour ride. However, the initiative out-grew its demand, meaning there were too many bikes and not enough riders. The bikes were dumped –  in the streets, sometimes in rivers – and that lead to them being laid to rest in ‘bike cemeteries”.

 

In May 2018, the city of San Francisco temporarily banned electric scooters after residents complained of congested streets and illegal parking. The city received 1,900 complaints about the new vehicles. In August, San Francisco Municipal Transportation Agency announced Scoot and Skip as the winners of its e-scooter pilot sweepstakes, bringing e-scooters back to the city.

 

Across the Micro-Mobility industry, growth is being matched with experimentation and a healthy skepticism from local authorities. As in any rapidly evolving market, we are going to see more successes and failures in the next 12 months with efficient and consistent scheme management being a common challenge. No matter what type of scheme is being operated, end users need an optimised experience and operators need an efficient way to manage them.

 

As the market grows in complexity, Stage Intelligence uses its BICO AI optimisation platform to solve these challenges and simplify how schemes are managed. As our industry goes to a new level, we’re taking scheme management to new places with Artificial Intelligence.

 

Please get in touch if you’d like to know more about how we can help you get the most out of your Bike Sharing Scheme:  info@stageintelligence.co.uk

Using Autonomous Vehicles To Manage Bike Share Schemes of the Future

While fully autonomous cars are still years away from being a mode of transportation that we can use day-to-day. We think it could have a positive impact on Bike Share Scheme management in the future.

 

With 68% of the world population projected to live in urban areas by 2050, we believe the future of mobility lies in simpler, cleaner and space saving modes of transportation like walking or cycling. Autonomous cars could play a big part in this.

 

In Bike Share Schemes, driverless cars could open up new opportunities in optimising management to deliver a better scheme to its riders. It can make the redistribution of bikes in the future much easier and more cost-efficient for the operator. Data, Artificial Intelligence (AI) and autonomous technology can all interlink to carry out traditional operational processes.

 

Currently, operators have to rely on manual processes for redistribution with trucks and vehicles being led by operational staff. That requires a significant amount of internal planning on where the drivers need to be, at what time and taking into account shift breaks and patterns.

 

Fortunately, Bike Share operators now have a lot of tools and technology at their fingertips that can help optimise and manage this. AI-based management platforms are helping operators with a lot of the heavy lifting and giving operators the most optimum way to manage operational staff.

 

In a future where driverless cars are commonplace, we can see Bike Share Scheme management moving towards the use of this technology. It has the potential to directly connect with management platforms to optimise how the redistribution trucks move, where they go and how often they go there. That can all be done with minimal human interaction.

 

For Bike Share Scheme operators this can remove the limits on rebalancing its bikes and offer a better and more reliable scheme to its riders. When Bike Share Schemes are better managed, operators can reduce costs and accelerate rider experience.

 

You are able to accurately serve the local market and ensure bikes are available when and where it’s needed. That supports the move towards shared integrated transportation and gets more people cycling.

 

Autonomous cars have a lot of potential for Bike Share Schemes and wider transportation in general, but it is still very far away from reality. At Stage, we’re always looking at the future and seeing how complex challenges of today could be solved by the technologies of tomorrow.

 

We’re excited to see what new technology will bring to the growing shared mobility market and how we can best incorporate it to deliver smarter processes to the wider industry.

 

Please get in touch if you’d like to know more about how we support Bike Share operators with a simplified management processes: tom.nutley(@)stageintelligence.co.uk

 

 

Helsinki AI

Stage Intelligence Deploys Its Artificial Intelligence Platform in Helsinki to Support Bike Share Scheme Growth

Moventia and CityBike Finland OY go live with Artificial Intelligence technology that is simplifying and optimising Helsinki’s Bike Share Scheme.

 

LONDON, 10 July 2018 – Stage Intelligence, the leading provider of Bike Share Scheme management solutions, has partnered with Moventia, a widely recognised urban transport operator, and CityBike Finland OY, the Bike Share operator for Helsinki, to deploy its BICO Artificial Intelligence (AI) platform in Helsinki’s Bike Share Scheme. Helsinki CityBike has gone live with Stage’s AI management platform and is supporting over 600,000 residents with their new season of Bike Sharing.

The BICO solution is actively collecting citywide data and optimising Bike Share operations in Helsinki. The partnership with Stage Intelligence enables CityBike to use its BICO AI platform to drive usability of its more than 2,000 bikes and increase ridership for the new season of Bike Sharing as the CityBike scheme continues to expand into the city of Espoo.

Stage specialises in developing, training and deploying AI technology to optimise the management and operations of Bike Share Schemes globally. Its flagship BICO solution has been helping multiple Bike Share operators around the world deliver a better optimised scheme while reducing operational costs.

“Helsinki is in one of the top ten most livable cities in the world with strong cycling infrastructure and public transportation links. We are excited to go live with CityBike and its partners to transform how over 600,000 Helsinki residents experience Bike Sharing every day. Over 96% of its residents have a positive attitude towards cycling and we’re proud to be using city data and AI to get even more people cycling through optimised and efficient Bike Share Scheme management,” said Tom Nutley, Head of Operations at Stage Intelligence.

BICO is being used to optimise Helsinki’s Bike Share Scheme and get more of its citizens cycling and using public modes of transport. Helsinki is one of the top cities internationally for cycling with around six journeys a day made by bike, according to the City of Helsinki’s Bicycle Account 2017 report. By 2020, it’s aiming to increase the number of journeys taken by bicycle from 10% to 15%.

“Cycling is quite often the fastest and most comfortable way to travel in Helsinki and the city has built quite a strong culture around it. The residents love cycling, and we want to get more people on two wheels and using the city’s extensive public transport methods,” said Jordi Cabañas, GM of the Bikesharing Division at Moventia. We chose Stage Intelligence because they understand the city and have strong processes that can help us achieve our ambitious goals in making Bike Sharing more accessible and attractive to all citizens of Helsinki.”

With population figures expected to reach 860,000 people by 2050, city officials and planners are focused on getting more of its residents cycling. Helsinki City Bikes have been at the heart of promoting the city’s cycling efforts.

“Public transportation is a big part of Helsinki with over 50% of the population relying on it for its daily commuting and Bike Sharing plays a very special role in this. Over 60% of users combine CityBike with public transportation and use it to get around the city as the Bicycle Account report states. It’s why we’ve gone live with Stage Intelligence to deliver a more efficient Bike Share Scheme and help more people in Helsinki see bikes and public transportation as a viable mode of travel,” said Juha Pitkänen, Service Manager at CityBike Finland Oy.

Stage’s BICO solution is currently deployed in numerous Bike Share Schemes around the globe including Divvy Bikes in Chicago, MIBICI in Guadalajara and Helsinki CityBike with several more deployments in the near future. It has been crucial in reducing operational costs for operators and enabling the rapid roll out of new features for its riders. Stage Intelligence has supported the Divvy Bike Share Scheme achieve over 15 million trips in Chicago.

 

About Stage Intelligence

Stage Intelligence specialises in developing Artificial Intelligence solutions for the transport and logistics industry. Its flagship solution, the BICO recommendation engine, delivers real-time intelligence for the management of Bike Share Schemes.

BICO enables precise and optimal decision making and has been purpose-built to remove the complexity from managing resources within a Bike Share Scheme. Partners choose Stage Intelligence because its solutions increase their agility, adaptability and enable them to move beyond traditional manual processes.

Since its inception in 2011, Stage has collaborated with leading Bike Share operators from around the world to solve complex problems and deliver solutions that have a lasting impact on their operations.

www.stageintelligence.co.uk

 

About Moventia

Moventia is a public transport group since 1923, with a clear international vocation. Moventis is specialized in all type of mobility services (regular, urban, interurban and special) and moves around 110 million passengers per year with 1.300 buses, 41 tramways, special services and 26.000 bicycles, both traditional and electric with 1.700 stations. Regarding the automotive industry – 65 years this year – Movento sells about 27.000 new and used vehicles of the 17 brands it represents. Moventia, with 4.000 employees, is defined as a socially responsible group committed with the society, people, institutions and the environment.

www.moventia.com

 

About CityBike Finland OY

CityBike Finland is a subsidiary of Smoove and Moventia. The consortium is responsible for producing and operating the Helsinki Bike Share System. It was awarded a ten-year bicycle contract for the city of Helsinki, which was signed in December 2015 between HKL and the Moventia-Smoove consortium. CityBike Finland has also won an eight-year contract for the Finnish city of Espoo.

The Helsinki Bike Sharing service offers a turnkey solution aimed at providing the citizens of Helsinki with the most advanced public bicycle service in the world via a service with 1,500 bikes and 150 stations.

www.citybikefinland.fi

 

Delivering On-demand Team Management to Bike Share Operators

Bike Share operators around the world are looking for easier and better ways to manage its operations and operational staff. They need solutions that can make internal team management simple and reliable.

Today, Bike Share operators are struggling with outdated team creation and management processes that restrict how they carry out their day-to-day tasks. They are burdened with manual inputting, time implications and constant miscommunications internally.

When your operational staff are not working together efficiently, your whole scheme could be at risk. Your redistribution and internal operations are not optimised and that could have a negative impact for your riders.

It’s why team management has been a big priority for us. Operators are looking for easier ways for its distribution teams to work together, communicate and collaborate. In BICO version 15.1.0, we made it simple to create and manage multiple teams.

Operational staff can now set up teams in real-time without the need to do so in advance. They are free to start their day and update the app as they pick up new job requests. It saves valuable time and effort for staff and enables them to operate more efficiently when redistributing the bikes.

Bike Share operators really benefit from a dynamic management platform that can keep up with the changing industry. You’ll see better optimised internal processes that enable your teams to work together to better serve the market. That gives riders complete confidence in your scheme.

Riders can trust that your bikes and resources are available when and where they need them. They can rely on your scheme to get to their end location each and every time. That builds strong ridership and helps you grow locally and around the globe.

In BICO v15.1.0, we’ve worked closely with our partners to add new features including:

 

  • Simple Team Creation

Our BICO Android application lets users create teams with the app by selecting a User Name, Shift, Break Time, Vehicle, Depot and Team Name, which can be easily edited.

 

  • User Verification

The latest BICO update includes a simple user verification process that can be set up by entering the username and password. This is an optional feature and can be turned on or off.

 

  • Usability & Stability Improvements

BICO 15.1.0 also comes with a range of usability improvements, general bug fixes and stability improvements.

 

At Stage Intelligence, we’re continually updating our app to deliver a simpler, faster and better way to manage a Bike Share Scheme. We’re improving the usability, stability and performance of the app while adding new features to give partners around the globe a reliable Artificial Intelligence (AI) platform.

 

If you’d like to find out more about the latest BICO update and how that impacts Bike Share operators around the globe, please get in touch: tom.nutley(@)stageintelligence.co.uk

Bike Share: The Foundation for Mobility as a Service

Bike Share Schemes can be the foundation for developing Mobility as a Service (MaaS) in an urban city. It has a proven model that supports the deployment of MaaS across many different areas.

 

MaaS integrates various forms of transport services into a single mobility solution. It combines a range of services from trains and buses to taxis and bike sharing to offer a tailor-made transport solution that connects you door-to-door.

 

Bike Share Schemes make it easier to facilitate the move towards MaaS. MaaS operators can take advantage of its large user base and learn from its management approach to drive efficiency beyond Bike Share.

 

We believe a well-run Bike Share Scheme is the foundation for MaaS models. It supports the move away from personally owned vehicles to modes of transportation that are just as effective and cost-efficient whilst better connecting existing transportation.

 

Research by DTimes and ofo has found that shared bikes have the ability to seamlessly interlink existing transport infrastructure. Bike Share Schemes make it easy for users to access other transport links as well get to their final destination.

 

When residents can rely on transportation services to fully connect them to where they need to go, they are likely to use the services again and on a regular basis. That can facilitate the move towards MaaS initiatives in the future.

 

We are seeing the growth of MaaS apps such as Whim in Helsinki that could soon be the norm for modern transport around the world. It provides the convenience of private vehicle travel without the need of ownership particularly when on average cars are parked for over 95% of the time.

 

For cities looking to adopt MaaS models and transform the culture of personal vehicles, simplifying and optimising Bike Share Schemes should be the first step. It makes the financial and convenience case for using public and private means of transport over own personal vehicles.

 

With MaaS, operators and city officials gain complete visibility across a cityscape. It provides a clear picture of its users and their transportation needs. Visibility can be matched with technology such as AI to optimise all journeys in the urban city.

 

At Stage Intelligence, we are leaders in Bike Share Scheme management and hold a track record of simplifying operations around the world using our AI technology. We combine data and AI to deliver actionable insights that makes the management of Bike Share simple and efficient for operators.

 

To find out more about how Stage Intelligence can optimise your Bike Share Schemes with its AI platform, please contact tom.nutley(@)stageintelligence.co.uk

Increasing Rider Satisfaction with Artificial Intelligence

Big data and Artificial Intelligence (AI) provide a valuable opportunity for growth to Bike Share Schemes that have been deployed and developed across the six continents. Both schemes that are in the planning stages and ones that have already been deployed can benefit from leveraging big data and AI

Operators looking to drive growth to their schemes need AI to sort through vast amounts of data. If you combine millions of different criteria across a large urban area, the sheer number of possibilities can be overwhelming.

Every element matters and can influence where bikes are dropped and congestion occurs. In the worst-case scenarios, a rider borrows a bike but can’t find a dock and must travel away from their destination to drop it off and when they return there are no bikes remaining.

Data and AI is key to avoiding this situation. It ensures rider satisfaction by predicting demand in popular areas and managing supply. Only with data and AI technology can Bike Share Schemes look to improve existing processes, operations and logistics, and drive growth to their operations.

Going forward, data needs to be more accessible to operators. Open data allows Bike Share Scheme operators to deliver a transport solution that works for all. Data ensures bikes are available when and where it’s needed to support the growth of Bike Share Scheme deployments around the world.

Regulations such as the General Data Protection Regulation (GDPR) will still be paramount in the push for the openness of data. Cities, operators and all others involved have a duty to follow secure practices and take necessary steps in protecting user information.

Data and AI are ready to help operators to adapt and grow their schemes while refining and simplifying how they manage distribution.

For operators, getting started is simple:

  1. Evaluate long and short-term goals and growth objectives
  2. Explore what AI-based management platforms are available
  3. Look at what open data, shared data and Smart City initiative have been launched or are being developed locally
  4. Collaborate with AI experts and begin the journey towards smarter and more efficient Bike Share Schemes

To find out more about how operators can grow their Bike Share Schemes, read our full whitepaper on ‘How to Grow a Smart City Bike Share Scheme’.